Terms of Service
Please read these terms carefully before using our services
These Terms of Service are governed by the laws of the State of California, USA, where US Cores Recycling operates from its facility in Calexico, California.
Agreement
By using any service, submitting materials, requesting quotes, or engaging in any communication with US Cores Recycling ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our services or engage in business with us.
These terms constitute a legally binding agreement between you and US Cores Recycling in accordance with California Business and Professions Code and applicable federal regulations governing recycling and material disposal operations.
Age Requirement: You must be at least 18 years old to conduct business with US Cores Recycling, as required by California law.
Services Provided
US Cores Recycling provides the following services:
DPF & DOC Core Disposal
- Receiving and processing of damaged, plugged, or failed DPF (Diesel Particulate Filter) units
- Receiving and processing of DOC (Diesel Oxidation Catalyst) units
- Handling of damaged diesel aftertreatment assemblies (complete or partial)
- Photo-based pre-review through the US Cores App
Inspections & Valuation
- Fast inspections and quotes upon material submission
- Transparent receiving, documentation, and pricing
- Market-based pricing calculations for Platinum, Palladium, and Rhodium content
Logistics Support
- Shipping and packaging guidance
- Freight coordination assistance
- Regional and nationwide routing support
- Small and large volume accommodations
California Compliance: All services comply with California Environmental Protection Agency (CalEPA) regulations, California Department of Toxic Substances Control (DTSC) requirements, and local air quality management district rules.
Quotes & Pricing
All quotes provided through our website or the US Cores App are estimates and are subject to change based on physical inspection and verification of the materials received.
- Quotes are valid for 7 business days from the date of issuance unless otherwise stated
- Final pricing is determined upon receipt and evaluation of the cores at our facility
- We reserve the right to adjust pricing based on market conditions and material quality
- Photos submitted through our platform are used for preliminary evaluation only
Payment Terms
- Payments are processed after materials are received, inspected, and accepted at our facility
- Payment methods and timelines will be communicated during the transaction process
- We reserve the right to withhold payment if materials do not match the description provided or if fraud is suspected
Material Submission & Shipping
When submitting materials for disposal or processing:
- You represent that you are the lawful owner of the materials or are authorized to submit them for disposal
- You are responsible for proper packaging and shipping of materials to our facility
- Risk of loss transfers to us only upon confirmed receipt and inspection at our facility
- We are not responsible for materials lost or damaged during transit unless we have arranged the shipping
US Cores Recycling may require documentation verifying your ownership or authorization to dispose of submitted materials, in compliance with applicable state and federal regulations.
Communication Terms
SMS/Text Message Terms
By checking the SMS consent checkbox on our website quote request form and providing your phone number, you expressly agree to receive recurring SMS/text messages from US Cores Recycling. Consent to receive text messages is not required as a condition of purchasing any goods or services.
How to opt in: You opt in to SMS messages by checking the consent checkbox on our "Request a Disposal Review" form at www.uscoresrecycling.com.
Message content: You may receive messages about quote updates, transaction confirmations, processing status, payment notifications, logistics coordination, and customer service responses.
Message frequency: Message frequency varies. You may receive approximately 1-10 messages per month depending on your transaction activity with US Cores Recycling.
Costs: Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.
Supported carriers: Major US carriers are supported including AT&T, T-Mobile, Verizon, and others.
Other Communication Channels
- Email: Invoices, inspection reports, and business correspondence
- Phone Calls: Customer service, urgent matters, and business inquiries
- WhatsApp: Quick updates and customer support
How to Opt Out of SMS
- Reply STOP to any SMS message from US Cores Recycling to unsubscribe from text messages
- Reply HELP for assistance or contact information
- Contact us at Team@uscoresrecycling.com or +1 (760) 925-5594
After sending STOP, you will receive a one-time confirmation message. No further messages will be sent unless you opt in again.
California Consumer Privacy Act (CCPA) Notice
Under the CCPA, California residents have specific rights regarding their personal information. We do not sell or share your phone number or opt-in consent data with third parties for marketing purposes.
See our Privacy Policy for more information about your rights under CCPA.
Prohibited Conduct
The following activities are strictly prohibited and may result in immediate termination of services and legal action:
Liability
Limitation of Liability
Services are provided "AS IS" in accordance with California Commercial Code
Disclaimers:
- US Cores Recycling is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services
- Our liability shall not exceed the amount paid for the specific transaction in dispute
- We are not responsible for market price fluctuations of precious metals
- Inspection results are based on physical evaluation and may vary from photo-based pre-reviews
Indemnification:
You agree to indemnify and hold US Cores Recycling harmless from any claims, losses, or damages arising from your violation of these terms, applicable laws, or third-party rights.
California Law: Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. If these laws apply to you, some of the above limitations may not apply.
Termination
We reserve the right to suspend or terminate access to our services:
Immediate Termination
For violations of these terms, illegal activities, or fraud attempts
30-Day Notice
For operational changes or business decisions with proper notice
Legal Requirements
When required by law enforcement or regulatory agencies
Your Right to Terminate
You may stop using our services at any time
Upon termination, any pending transactions will be completed according to the original terms, and final payments will be processed within 30 business days.
Changes to Terms
We may update these Terms of Service at any time to reflect changes in our services, legal requirements, or business operations. When we make changes:
- The updated terms will be posted on our website with a new effective date
- Material changes will be communicated via email to active customers
- Continued use of our services after changes constitutes acceptance of updated terms
- You may request a copy of previous versions for your records
California Notice Requirement: We will provide at least 30 days notice for any material changes that may affect your rights or obligations.
Contact Us
US Cores Recycling
For questions about these Terms of Service or our business practices:
477 Cesar Chavez Blvd St #11
Calexico, CA 92231
United States of America
Team@uscoresrecycling.com
Legal Agreement
These Terms of Service constitute the entire agreement between you and US Cores Recycling regarding the use of our services. This agreement supersedes any prior agreements or understandings. If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect.
Governing Law: These terms are governed by the laws of the State of California and applicable federal laws of the United States. Any disputes shall be resolved in the state or federal courts located in Imperial County, California.